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Terms of Use

Last updated: May 15, 2026

1. Agreement to Terms

By accessing or using the crux-ride website (crux-ride.com), you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following the posting of changes constitutes acceptance of those changes.

2. Use of Website

Permitted Use

You may use our website for lawful purposes only and in accordance with these Terms of Use. Specifically, you agree:

  • To provide accurate and truthful information when submitting forms or enquiries
  • Not to use the website in any way that violates applicable laws or regulations
  • Not to impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Not to interfere with or disrupt the operation of the website or servers
  • Not to attempt to gain unauthorized access to any portion of the website

Prohibited Activities

When using our website, you must not:

  • Use any automated system, including robots, spiders, or scrapers to access the website
  • Transmit any viruses, malware, or other harmful code
  • Collect or harvest information about other users
  • Use the website for any commercial purpose without our written consent
  • Reverse engineer, decompile, or disassemble any aspect of the website
  • Remove or modify any copyright, trademark, or proprietary notices

3. Intellectual Property Rights

The content on this website, including text, graphics, logos, images, and software, is the property of crux-ride or its content suppliers and is protected by Irish and international copyright laws.

You may view and download material from the website for personal, non-commercial use only, provided you:

  • Keep all copyright and proprietary notices intact
  • Do not modify the materials
  • Do not use the materials in a manner that suggests an association with our products or services

Any other use of website content, including reproduction, modification, distribution, or republication, without our prior written consent, is strictly prohibited.

4. Professional Services

Nature of Information

The information provided on this website is for general informational purposes only. It does not constitute financial advice, legal advice, or professional services advice specific to your circumstances.

Pension planning and inheritance matters are complex and vary based on individual circumstances. The information on this website should not be relied upon as a substitute for professional advice tailored to your specific situation.

No Client Relationship

Accessing or using this website, or sending us an enquiry, does not create a client-advisor relationship. A professional relationship is only established when we formally agree to provide services to you through a written engagement agreement.

Service Engagement

If you choose to engage our professional services:

  • Services will be provided under a separate written agreement
  • Specific terms, fees, and scope will be outlined in that agreement
  • Payment terms will be specified in the service agreement
  • You will be required to provide accurate and complete information

5. Third-Party Links

Our website may contain links to third-party websites that are not owned or controlled by crux-ride. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.

We do not endorse or make any representations about third-party websites. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any third-party website.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites you visit.

6. Disclaimer of Warranties

This website and its content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties that the website will be uninterrupted, error-free, or secure
  • Warranties regarding the accuracy, reliability, or completeness of content
  • Warranties that defects will be corrected

While we strive to provide accurate and up-to-date information, we make no guarantees about the completeness, accuracy, or reliability of the information on this website. Pension and inheritance laws change frequently, and information may become outdated.

7. Limitation of Liability

To the fullest extent permitted by Irish law, crux-ride, its directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of or inability to use the website
  • Any errors or omissions in website content
  • Any unauthorized access to or use of our servers or personal information
  • Any interruption or cessation of transmission to or from the website
  • Any bugs, viruses, or similar items transmitted through the website by third parties

This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damage.

8. Indemnification

You agree to indemnify, defend, and hold harmless crux-ride and its directors, officers, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:

  • Your use of the website
  • Your violation of these Terms of Use
  • Your violation of any rights of another party
  • Any content you submit to the website

9. Data Protection and Privacy

Your use of the website is also governed by our Privacy Policy and GDPR compliance documentation. Please review these documents to understand how we collect, use, and protect your personal information.

By using our website, you consent to the collection and use of information in accordance with our Privacy Policy.

10. User Submissions

Any information, feedback, or material you submit through our contact forms or email becomes our property. By submitting content, you grant us:

  • The right to use the submission for our business purposes
  • The right to store and process the information
  • The right to contact you in response to your submission

You represent and warrant that any submission:

  • Is accurate and truthful
  • Does not violate any third party's rights
  • Does not contain defamatory, offensive, or illegal content

11. Termination

We reserve the right to terminate or suspend your access to the website immediately, without prior notice or liability, for any reason, including if you breach these Terms of Use.

Upon termination, your right to use the website will cease immediately. The provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

12. Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of Ireland, without regard to its conflict of law provisions.

Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Ireland. You consent to the personal jurisdiction of these courts.

13. Severability

If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

14. Entire Agreement

These Terms of Use, together with our Privacy Policy and any other legal notices published on the website, constitute the entire agreement between you and crux-ride regarding your use of the website.

These terms supersede any prior agreements or understandings, whether written or oral, regarding the subject matter.

15. Waiver

Our failure to enforce any right or provision of these Terms of Use will not be considered a waiver of those rights. Any waiver of any provision must be in writing and signed by an authorized representative of crux-ride.

16. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

17. Professional Regulatory Compliance

crux-ride operates in accordance with Irish financial services regulations. Our services are subject to oversight by relevant regulatory authorities. We maintain professional indemnity insurance as required by law.

18. Complaints Procedure

If you have a complaint about our services, please contact us at [email protected]. We will acknowledge your complaint within five business days and provide a full response within four weeks.

If you are not satisfied with our response, you may refer your complaint to the Financial Services and Pensions Ombudsman.

19. Accessibility

We are committed to making our website accessible to all users. If you experience any difficulty accessing our website, please contact us at [email protected] and we will work to provide the information in an alternative format.

20. Contact Information

If you have any questions about these Terms of Use, please contact us:

crux-ride
42 Fitzwilliam Square
Dublin 2, D02 R590
Ireland
Email: [email protected]

21. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not accept these terms in their entirety, you must not use this website.

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